Return Policy
  • Kojooin gladly accepts returns or exchanges of unworn, unwashed, undamaged, unaltered, or defective merchandise purchased online within 30 days from the date your order shipped.   

  • Kojooin offers exchanges for the same item in a different size when we are notified of the request within 30 days from the date your order shipped. 

  • Items damaged or defective may be returned by contacting Customer Care within 7 DAYS of delivery.

Defective Items

  • If you have received a defective item, please contact customer care within 7 DAYS to inform us of the issue. If we are not notified within three days of receiving the item, it will no longer qualify for a return or replacement. You must include a photo of the damage/defect with your email.

  • We are not responsible for damages to clothing caused by improper care or handling or incorrect sizing.

  • The exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects, and the buyer will pay return shipping if a return to our warehouse is attempted